I confirmed the user profile was fully deleted and then logged back in. I then proceeded to delete the user profile and restart the system. I then went to “System” under control panel, “Advanced System Settings”, “Advanced” tab, then “Settings” under “User Profiles”. To resolve this, I restarted the machine, and logged in using a different account.
It appears there is a conflict with the Microsoft Account (which of course has it’s own mail, calendar, and contacts), and a separate account with the same e-mail address. Researching this, I noticed numerous other people reporting this problem on multiple forums, however no one had a fix. This message stopped me from configuring my Exchange account with the Windows 10 Mail, Calendar, and People apps. There’s already an account set up to use. When trying to add, I was presented with: After joining the Surface to my domain, and attached my Microsoft account, I went to add my Exchange account (which is the same e-mail address I use for my Microsoft account).
Recently, I did a fresh install of Windows 10 on my Microsoft Surface Pro. While many people use or addresses, some of us prefer to use our actual real e-mail addresses as Microsoft account logins. If you’re like me, you probably have your Microsoft account configured the same as your e-mail address.
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